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Recent Articles
- Laying the Foundation
Designing and executing a clinical resource management program is not easy. It’s not so much that any one part of the program is difficult to design and implement. Rather, it’s the combination of all the parts that becomes untenable.
- What gets Measured gets managed!
When we started this newsletter back in 1994, we reported the difficulties in obtaining information about payer denials. Hospitals simply could not provide actionable information to identify the source of their denials...
- The Business Case for Hospital Case Management
When case management was introduced in hospitals in the mid 80s, it was accompanied by a promise to control costs at the bedside.
Jefferson Healthcare
Jefferson Healthcare and the Western Washington Rural; Health Care Collaboration chose PHOENIX CONSULTING to present “Case Management 101”. The program was comprehensive, thought provoking and provided an excellent basis for review of our case management model. The instructors were extremely knowledgeable, supportive, and challenged our thinking. It was a valuable program and we highly recommend it.
Terri Camp, RN, MHL, CQO
Helen Morrison, RN, MSN, CNO
Jefferson Healthcare
Port Townsend, Washington
CRM Update
The August issue of CRM UPDATE features an article about the Transition Case Manager, a new and evolving role under the case management umbrella. Also in this issue, more about program outcomes. Read it now!
Phoenix Recommends...
- Insights and Information
The Leader's Guide to Hospital Case Management
"Thank you for a well organized, detailed, and comprehensive book. I appreciate that you took the time to put your knowledge and experience in writing."
Deonna Villegas-McPetersCommunity Regional Medical CenterFresno, CA
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